Exit process health check: twelve questions.
An exit process can run for years without anyone checking whether it produces evidence worth having.
Answer twelve yes, partly or no questions; get a score out of 24 and the area to fix first. Nothing is stored.
Free download: Exit process checklist ↓What good looks like in each area
| Area | What good looks like |
|---|---|
| Completion | You know your completion rate, and every leaver is invited. |
| Independence | Leavers give their feedback, and it is analysed, outside their own management line. |
| Timing | Leavers are invited while working their notice and reminded before they go. |
| Anonymity | Leavers are told who will see what, and small groups are never reported. |
| Reporting | Results are reported at least quarterly, with dissatisfied leavers shown separately. |
| Action | A senior person owns the results, and they lead to change. |
The method behind each area is in Raising exit questionnaire completion rates, How to choose an exit interview approach and How to read a leaver analysis report. For the reporting minimum, see Anonymity and confidentiality in employee surveys.
Exit process checklist
The same twelve questions on paper, with a monthly completion tracker and the ten levers as a checklist.
Built from great{with}talent’s guidance on completion rates and exit process design. The scoring bands are our own suggestion. LastOpinion offers a free 30-day trial on real leavers.
See what your own data already knows.
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