GROW conversation planner: plan the questions, not the answers.
Ten minutes of preparation is the difference between a coaching conversation and a chat that ends with you giving advice.
Choose the kind of conversation, write the goal and tick a few questions for each stage; get a timed one-page plan to print. Nothing is stored.
How the planner works
GROW has four stages: Goal (what the person wants), Reality (where things stand now), Options (what they could do) and Will (what they will do, and when). Choose one of the first four kinds of conversation and three questions in each stage are marked as suggested (“Something else” marks none); you decide which to tick. As a starting point we suggest spending roughly 15% of the time on Goal, 35% on Reality, 30% on Options and 20% on Will. The planner rounds to whole minutes and gives Will whatever is left. If a stage has no questions ticked, the plan says so.
Using the plan in the room
- Read the goal back to the person at the start and check it is theirs. Change it if it is not.
- Ask one question at a time and let the silence run. You will not need every question you chose.
- Expect to loop back. If Reality shows the goal was the wrong one, reset it.
- Finish with a first step, a date and a review point, written down.
The full question bank, with notes on each stage and the mistakes to avoid, is in Forty GROW coaching questions managers actually use.
Based on the GROW model, developed in the UK in the 1980s and first published in John Whitmore’s Coaching for Performance (1992). Question bank and time split by great{with}talent. For forward-looking feedback from the people someone works with, see FeedForward.
The clearest thirty minutes in your week.
Send us your current 360 framework and we’ll show you how it looks on FeedForward – no charge, no deck, no obligation. Or start with a pilot or a 30-minute conversation.